Ady & Meg.
You cannot visit Florence without getting at least a glimpse of Cathedral of Santa Maria del Fiore. The ticket we brought covered climbing the Dome and the tower and visiting the inside of the cathedral, crypt, baptistery and museum. The ticket allowed us to visit these over 3 days, but we did it all (bar the museum) in one day.
The only activity which had a set time slot was climbing the Dome, which was booked for 8:15am. We arrived early to have photos taken outside of the cathedral without the crowds (this area gets extremely busy during the day) and arrived at our meet point to find a sign which stated that it wasn't opening until 9:45am. As we had booked a time slot and had not received any communication to the contrary, we stayed put. Eventually a member of staff came over to reiterate the message on the sign (to us and many other people with the same time slot), and when we said we had not received an alternative booking time we were told that we could enter at any time - definitely not the message on the confirmation email. As everything else was still closed, we decided to wait and, following an incredibly steep and often narrow climb, ended up being the first to reach the top of the Dome (closely followed by the huge queue of people behind us about 60 seconds later). The views up there were stunning, and well worth the climb.
Next we climbed the tower, which seemed a little easier compared to the Dome (it is somewhat shorter). Again the views from here were nice, but covered by a safety cage, so we definitely preferred the Dome. We couldn't help but feel that the tower should be done before the Dome, for this reason?
Next we entered the Cathedral and Crypts, which we were fairly disappointed with as they were nowhere near as beautiful as the outside of the Cathedral (note, you can enter the Cathedral for free without a ticket, but the queue is significantly longer).
Finally we entered the Baptistery, which was small and unfortunately had scaffolding on the inside, so there wasn't a lot to see.
Overall, if you are short of time we would recommend getting to the Cathedral early to see it's exterior without the crowds, and then getting a ticket to climb the Dome, as these are the areas which have the wow factor.
Flossie.
I was not invited on this adventure ☹